Staff and Full-Time Faculty
I Need Help
Are you in immediate danger?
Call 911, then Campus Security (24/7/365).
- On-campus in Sudbury: call Laurentian University Security at 705-673-6562 Ext 6562.
- On-campus in Thunder Bay: call Lakehead University Security at 807-343-8110 Ext. 8911
For technical assistance, you can access the NOSM IT HelpDesk from Monday to Friday, 9:00 am – 4:00 pm. (excluding statutory holidays.)
To open a service ticket, please email helpdesk@nosm.ca.
You may also call the Help Desk in Sudbury at 705-662-7120 or in Thunder Bay at 807-766-7500.
Toll-Free in Canada: 1-800-461-877. Then press 1, then 7
Employee and Family Assistance Program (EFAP)
The Employee and Family Assistance Program (EFAP) provides you and your family with immediate, bilingual and confidential support to help resolve work, health, and life challenges to improve your life. EFAP is available to all employees, students, and residents across NOSM’s wider campus of Northern Ontario.
Immediate support is available 24/7/365 by calling 1-800-387-4765 (for service in English) or 1-800-361-5676 (for service in French) or online at workhealthlife.com.
Download the My EAP app to chat with someone immediately. Visit the ‘App Store’ specific to your mobile device to initiate the free download.
Mental health crisis?
- Call 911 or Telehealth Ontario at 1-866-797-0000
- Go to the nearest emergency department
- Find resources at ConnexOntario
Options for getting help in Thunder Bay:
- Call Crisis Response:
- Thunder Bay: 807-346-8282
- Toll-Free: 1-888-269-3100
Options for getting help in Sudbury:
- Call Crisis Intervention Services:
- Sudbury: 705-675-4760
- Toll-Free: 1-877841-1101
Employee and Family Assistance Program (EFAP)
The Employee and Family Assistance Program (EFAP) provides you and your family with immediate, bilingual and confidential support to help resolve work, health, and life challenges to improve your life.
Immediate support is available 24/7/365 by calling 1-800-387-4765 (for service in English) or 1-800-361-5676 (for service in French) or online at workhealthlife.com.
Download the My EAP app to chat with someone immediately. Visit the ‘App Store’ specific to your mobile device to initiate the free download.
We can all use a little help understanding and managing finances. Learn more through educational articles, resources and tools to support you in achieving financial well-being.
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