Learner Support

Respect the need for others to seek and access support when needed. Be self aware and notice your own individual biases around the idea of reaching out for help. And recognize when you need support. A little help can go a long way in improving your own performance and success, whether it be in the classroom or in the workplace.

Everyone needs support from time to time. Let’s normalize reaching out for help and advocate for one another when necessary. Eliminating stigma or shame around accessing additional support is an important first step. You are not alone. 

Learner Affairs Office

NOSM’s Learner Affairs Office operates in consultation to the academic program, but is a confidential service for individual students, at arm’s length from academics. Learner Affairs offers services and support which assist learners academically, personally and financially. It also has a primary role in career development, learner wellness and support for student initiatives.

Learner Affairs Officers

We support learners by being accessible and responsive. Learner Affairs Officers will work with faculty and administration to facilitate a positive learning environment based on mutual respect. If students have been contacted by the Committee for Supporting Student Professionalism (CSSP) the Senior Learner Affairs Officers can provide support and consultation to students.


Nick Alderton

Senior Learner Affairs Officer
NOSM at Lakehead University

Nick Alderton is a Senior Learner Affairs Officer at NOSM. He completed his masters in applied sport and performance psychology at the University of Ottawa in 2013. Outside of NOSM, Nick consults in sports, the performing arts, business, and other fields.

A key aspect of his work is helping individuals and teams create cultures that are high-performing and psychologically safe. Nick's strength is his ability to listen, connect, and help others uncover a path forward that fits with their long-term goals and values. Nick also enjoys travel, playing the guitar, carpentry, cooking, and new experiences. 


MSW 2001C
Phone: 807-766-7315
Email: nalderton@nosm.ca


Sherry Mongeau

Senior Learner Affairs Officer
NOSM at Laurentian University

Sherry Mongeau has completed a B.A in psychology and an M.A in Interdisciplinary Health. Currently, Sherry is working on her Ph.D. in Rural and Remote Health. Sherry has been employed with the Northern Ontario School of Medicine since 2003. She has taken on several roles within the School and over the past four years has worked in Learner Affairs as a Senior Learner Affairs Officer.

As a Senior Learner Affairs Officer, Sherry offers advocacy and support with both personal and academic student concerns. Sherry has developed an excellent rapport with students and provides a safe, respectful and confidential avenue to discuss any concerns that may arise.

Phone: 705-662-7257
Email: smongeau@nosm.ca


Laura Csontos

Senior Learner Affairs Officer
NOSM at Laurentian University

Laura Csontos is a registered social worker and educator who has worked in a variety of community organizations and schools before finding her way to NOSM in 2005. Laura graduated from Laurentian University in 1990 with a B.S.W. and from Nipissing University in 2001 with a B.Ed.  Having grown up in Falconbridge, Laura now resides in Garson, Ontario, is married and has two adult children.

Laura strongly believes in NOSM's vision and social accountability mandate and the respect that we should all should share with one and other. She advocates for student health and wellbeing in order to have a successful academic journey and become effective future physicians.

Phone: 705-662-7248
Email: lcsontos@nosm.ca

Learning Advocates

What is a Learning Advocate?

A Learning Advocate:

  • Provides support to learners, residents and interns.
  • Listens to concerns.
  • Identifies mistreatment.
  • Explains protocols for reporting incidents of mistreatment.
  • Assists with mediation and conflict resolution between parties.
  • Communicates concerns on behalf of the learner.
  • Assists in connecting learners to internal NOSM Wellness resources or external counselling support.

Interested in becoming a Learning Advocate? Contact hr@nosm.ca.


Dr. Rebekah Neckoway

Dr. Neckoway is an Indigenous family physician who works in rural and remote communities in Northwestern Ontario. She graduated from NOSM in 2013 and completed her family medicine residency at the University of Alberta in 2015. Dr. Neckoway is an Associate Professor and preceptor for NOSM learners. Having grown up in Thunder Bay, and currently residing there, she loves the Saturday Farmer’s Markets and the wonderful walking and hiking paths that are found throughout the city and surrounding areas. Dr. Neckoway is an avid traveller and has visited 30 countries, with Ireland being her favourite.
As a NOSM alumna, she understands the importance of ensuring that students feel safe and supported in their learning environments. Dr. Neckoway believes that the Learning Advocate is a great resource for students who have been mistreated, offering students an ally, a listening ear and she reminds them that they are not alone.


Dr. Katie Anderson

Dr. Anderson completed her undergraduate medical training and psychiatry residency at NOSM. She is a community-based psychiatrist in Sudbury with a strong interest in physician wellness and medical education. Dr. Anderson enjoys working with learners both in clinical and academic settings. As a Learning Advocate, she is available to students, residents and interns for support, guidance and in navigating NOSM protocols for the resolution of learner concerns.


Resident FAQs
Contact a Learning Advocate

Morneau Shepell


If you need support, NOSM students, residents, staff and faculty, and their dependent family members (e.g. spouse and dependent children) can access Shepell’s bilingual short-term professional assessment, counselling, consultation, resource referral and case-management program by calling 1-800-387-4765 (for service in English) or 1-800-361-5676 (for service in French).

You will be provided with the full access to face-to-face, telephonic, and e-counselling as well as resource kits and online services 24 hours a day, seven days a week.

With your first connection, they look for the best modality for you to connect, the first available counsellor and set the date, place and time for the first appointment. After that, you and the counsellor work on times for the next meeting.

You can confidentially register with the site (top right-hand corner). Enter Northern Ontario School of Medicine as the organization and select the appropriate category.

My EAP, a free mobile application will allow you and your family members to enjoy access to interactive health and wellness resources alongside access to EAP (employee assistance type) services from your mobile device.

Visit the ‘App Store’ specific to your mobile device to initiate the free download.