Learner Support

Respect the need for others to seek and access support when needed. Be self-aware and notice your own individual biases regarding the idea of seeking help, and recognize when you need support. A little help can go a long way in improving your own performance and success, whether it be in the classroom or in the workplace.

Everyone needs support from time to time. Let’s normalize reaching out for help and advocate for one another when necessary. Eliminating stigma or shame associated with accessing additional support is an important first step. You are not alone. 

Learner Support Services

NOSM University’s Learner Support Services Office operates in consultation with the academic program, but is a confidential service for individual students, at arm’s length from academics. Learner Support Services offers services and support which assist learners academically, personally and financially. It also has a primary role in career development, learner wellness and support for student initiatives.

Return to Current Learnersnosm.ca


Addressing Learner Mistreatment
Additional wellness resources to explore:

Learner Affairs Officers

We support learners by being accessible and responsive. Learner Affairs Officers will work with faculty and administration to facilitate a positive learning environment based on mutual respect. If students have been contacted by the Committee for Supporting Student Professionalism (CSSP), Learner Affairs Officers can provide support and consultations to students.

A black and white headshot of Laura Csontos.

Laura Csontos

Senior Learner Affairs Officer
NOSM University in Sudbury

Phone: 705-662-7248
Email: lcsontos@nosm.ca

A black and white headshot of Nick Alderton.

Nick Alderton

Senior Learner Affairs Officer
NOSM University in Thunder Bay

MSW 2001C
Phone: 807-766-7315
Email: nalderton@nosm.ca

A black and white headshot of Laura Csontos.

Kathleen Wells

Senior Learner Affairs Officer
NOSM University in Sudbury

Phone: 705-662-7027
Email: kawells@nosm.ca

A black and white headshot of Laura Csontos.

Nicole Fera

Learner Affairs Officer
NOSM University in Sudbury

Phone: 705-662-7277
Email: nfera@nosm.ca

NOSM University Peer Support Network

The Peer Support Network is a student-run initiative that connects NOSM university UME students who require support with a NOSM university UME student Peer Supporter. We have Peer Supporters from a variety of different years and backgrounds with varying lived experiences. Medical school has its own inherent challenges and sometimes we just need to talk to someone who has been through it.

We offer NOSM university UME students the ability to select their desired Peer Supporter through a Qualtrics survey. Once you access the survey through the Qualtrics link, you can select the type of support you are seeking and select the Peer Supporter that best matches your current needs. From there, you can contact the Peer Supporter directly via their preferred method of contact. 

Follow our social media pages for various helpful resources and posts! 

Twitter: @nosmpeersupport 

Instagram: nosm_peer_support

For any questions or concerns, please reach out to us at peersupport@nosm.ca

Homewood Health


The Homewood Health Student Assistance Program (SAP) is replacing the LifeWorks EAP by Morneau Shepell Ltd for all learners as of September 1st 2022. Through Homewood Health, NOSM University learners have access to a robust array of counselling, coaching, and support services. Counselling is available in both official languages, with access to live translation in 150 languages and dialects. All services are fully confidential, and can be accessed anywhere, anytime by visiting Homeweb.ca or by telephone. 

Please sign up for Homewood Health on their website, Homeweb.ca and select NOSM University. Please register as a member of the plan. To access the Homewood Health Pathfinder, you will need to input a code sent to your email. If you missed or lost this email, please contact the Wellness Coordinator.

Once registered, you can access services online at Homeweb or call Homewood Health anytime. For more information on how to register, visit Homewood Health FAQ

Contact information:

1-800-663-1142 (English) | 1-866-398-9505 (Numéro sans frais – en français)
1-888-384-1152 (TTY) | 604-689-1717 International (Call Collect)